TurboTax® Software Support Get Answers to Your Tax Questions and Help Using TurboTax

When you access Live Help, you’ll enter some information about your question. Once you’ve determined that you want or need to contact the IRS, there are a few steps you can take to make this process as smooth as possible. It’s important to keep in mind that between tax returns, stimulus payments, tax levies and other tax questions, there are many Americans who need to get hold of the IRS, likely at the same time you are. Below are a few steps you can take to efficiently contact an IRS customer service representative. We do our best to match you with the right expert based on the nature of your question.

  1. While the above list can seem lengthy, it’s important to note the correct phone number for your reason for calling.
  2. If you want to file your taxes by May 1, a handful of tax preparer services like TurboTax and H&R Block can help you get everything sorted with minimal hassle.
  3. There are a few easy ways to figure out your EIN so you can file taxes on time.
  4. It’s important to keep in mind that between tax returns, stimulus payments, tax levies and other tax questions, there are many Americans who need to get hold of the IRS, likely at the same time you are.

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During the process, they’ll also learn more about your unique situation so they can make sure your taxes are 100% correct before filing. Our experts will make sure you file 100% accurately and get your maximum refund—guaranteed. Intuit, the makers of TurboTax, said the software program might not have selected the best deduction option (standard vs itemized) for some taxpayers, resulting in a possible overpayment to the state. Keep in mind that business owners don’t have to provide their EIN at your request. Most legitimate businesses will provide an EIN if you’re a reputable business owner or contractor, but they don’t have to.

What if you need to look up another business’s EIN?

This not only saves you time in the long run but will also help the IRS customer service team best assist you. Check out Jackson Hewitt’s website’s office locator for a specific location, the FAQ page, and a live chat instant message service (Monday through Friday, 8 a.m. to midnight ET and Saturday through Sunday, 10 a.m. to 7 p.m. ET). Find assistance or guidance with account support, product support links, privacy and security, and more.

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Hand off to an expert matched to your unique needs, who will get to know you and your tax situation. That being said, there are other steps you have to take after changing your business name. You can visit the IRS website to learn more about what to do after changing your business name.

You can share your TurboTax screen with your expert so they can guide you and answer your questions. A local expert matched to your unique situation will find every dollar you deserve and get your taxes done 100% right, guaranteedAn expert matched to your unique situation will find every dollar you deserve and get your taxes done right – as soon as today. When your Full Service expert does your taxes they won’t sign and file until your return is 100% accurate and you’re getting your best outcome possible, guaranteed. Taxpayers will need to complete the amended return in TurboTax, print it out, and then choose one of the three options below to file their return. Although your tax questions are important and are valued as such, keep in mind the sheer volume of callers that also have questions or concerns about tax-related items. While it would be nice to call and immediately have a representative answer your call, it’s more realistic to expect long wait times, especially during the peak of tax season.

To access this information, you’ll need to have your Social Security number, filing status and the expected refund amount. While this tool is helpful to understand your status, it does not explain the reasons for a delayed refund, how quickly your refund will be processed or any steps that are needed from you to address a delay. Therefore, it might still be necessary to call the IRS after checking this tool to get additional information. To quickly check your refund status, you can use the IRS’s Where’s My Refund tool to help avoid an unnecessary phone call.

TurboTax finds every tax deduction and credit you qualify for to boost your tax refund. Directions for using Direct File Oregon to file an amended state return are available on the Department of Revenue website. To talk to a TurboTax specialist by phone, begin by filling out the TurboTax Contact Us page form and telling us which platform and version of TurboTax you’re using.

If you’ve filed your tax return but need to follow up with your preparer, we’ve compiled some helpful ways to contact your tax software provider. After starting in Live Full Service, we’ll ask you some questions to learn about your tax situation and create a personalized tax planner for you. This tax planner helps you know what docs you’ll need so you can gather them and start securely uploading them to your TurboTax account. You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you).

Security Certification of the TurboTax Online application has been performed by C-Level Security.

(Ayuda disponible en español.) You’ll also have unlimited access to the helpful TurboTax community, and a robust set of FAQs and articles if you have questions about doing your taxes. You can also upgrade to TurboTax Live Assisted to get unlimited help and advice from tax experts or hand off your taxes to a TurboTax Live Full Service expert to do them for you, start to finish. One of the most common reasons to call IRS customer service is to check your refund status. Again, if it’s been fewer than 21 days since you’ve filed, the representatives unfortunately will not be able to provide you with any additional information. If you’ve filed your taxes and have questions about your return or perhaps have a question because you’re a first-time taxpayer, you might need to speak with someone at the IRS.

Page on the IRS website to determine whether you need a new EIN for your business. The rules change based on your business structure, so make sure you’re looking at the right type of business. The easiest way to figure out the EIN of another business is to contact the business owner directly.

Intuit has contacted the affected taxpayers and provided instructions for filing an amended return at no charge. If you’re just applying for an EIN, make sure you keep your EIN confirmation letter somewhere safe. You should keep copies of all your small business tax forms for at least 3 turbotax contact us years after you file, but you might want to keep them on hand for the long term, that way you can reference them if you need to. When tax season arrives, you need your EIN number to file your business taxes. There are a few easy ways to figure out your EIN so you can file taxes on time.

Your tax expert can work with you in real time and get your taxes done as soon as today. A local expert matched to your unique situation will get your taxes done 100% right, guaranteed. Once you complete the form, the phone number to speak to a TurboTax agent will appear.

You can explore help topics on TurboTax or filter your questions by keyword, as well as search in the community forum. Here’s a handy list of some of the top tax service providers and how to get in touch with them if you need help. While you can technically look up the EIN of another business, it depends on the type of business you’re dealing with. Finding the EIN of a public business is easy, but private businesses may be more difficult. Every commercial organization that does business in the US needs to have an EIN, so you may want to look up another business’s EIN to verify that it’s a legitimate business.

If the estimated wait exceeds 20 minutes, TurboTax will automatically call you back (in the order in which the requests are received) once the queue returns to a manageable amount. You need an EIN if you’re doing taxes as a business, but what if you decide to close your business? While you can’t cancel your EIN through the IRS, you can contact the IRS to close your business account. While the IRS can’t provide the EIN of another business to a non-authorized person, you can contact a business owner or authorized person to have them retrieve their EIN on your behalf. If you’re not authorized or can’t provide the identifying information the IRS requests, you won’t be able to receive your EIN over the phone.

Similar to the Taxpayer Assistance Center, there is at least one Taxpayer Advocate Service office in each state. Again, it’s best to call first to see if you qualify for this kind of help and schedule an appointment. While this might seem like a tedious process, reaching an IRS customer service representative can be painless if you know the right number to dial. Keep reading to best prepare yourself for this phone call — after all, your time is important. Yes, you may work with the same expert who prepared your tax return, when available. TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties.

The time it takes to prepare your return depends on the complexity of your taxes, your availability, seasonal peak days for tax preparation, and how busy our experts are. We’ll use your location and information about your tax situation to match you with the right tax expert to handle your taxes. If at any time you want to be matched to a new expert, you can inform your current expert and they’ll help you get reassigned.Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. You may see this option after starting with Live Full Service if it’s available in your area. With Live Full Service, we’ll start by asking you questions about your tax situation.

You can have your refund directly deposited into a free to open checking or savings account with Credit Karma Money™. Sign up when you’re ready to finish and file your taxes with TurboTax and begin using your account right away.Or, you can have your refund mailed in a check. You can receive your refund as a check, whether you’re printing or e-filing. All features, services, support, prices, offers, terms and conditions are subject to change without notice. When you start your business, you need to file Form SS-4 to receive your EIN. If you’ve already been assigned one but you can’t remember it, there are a few ways to look up an EIN number.

With Live Full Service, you’re matched to a dedicated tax expert who will do your taxes, start to finish, and review them with you before filing. Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. We do our best to make sure you start with the right product to cover your tax situation, but it’s possible that we’ll uncover something along the way that requires you to upgrade your version of TurboTax. For example, if you started in our Free Edition, but we later learn you had investment sales (not covered in Free Edition), we’ll ask you to upgrade to cover your investment sales. Prices for paid products are determined based on the product you use and the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases.Your price could also change if you decide to upgrade your service level and add expert help, or if you choose to add other services like Audit Defense.

As long as you have a good reason for requesting an EIN, many business owners will be happy to provide one to verify their business. If you’re planning on hiring or working with a business and you want to make sure everything is accurate, you have a few options for finding another business’s EIN. If you answered yes to any of the questions above, you probably need to apply for an EIN.

Your tax expert will also have read-only access to your tax return so they can better understand your situation. You also have the option to share your tax documents with your tax expert, if needed. Our tax experts are available 7 days a week from 5 AM to 9 PM PT from the January date the IRS starts accepting tax returns through the April filing deadline.From mid-April through early January, they’re available Monday-Friday from 5 AM through 5 PM PT. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff.

No matter what moves you made last year, TurboTax will make them count on your taxes. Whether you want to do your taxes yourself or have a TurboTax expert file for you, we’ll make sure you get every dollar you deserve and your biggest possible refund – guaranteed. Get AI-powered guidance from Intuit Assist and live help from real tax experts, so you can file with complete confidence.

When the ownership or structure of a business changes, you may need to register for a new EIN. You can apply for an EIN online to receive a new EIN for your business, but you should make sure you need a new EIN before applying for one. Call the business you’re inquiring about and try to get an executive or owner on the phone. As long as you clearly explain why you’re asking for their EIN, many business owners will be happy to help. When you submit an application or receive a business-related document in the mail, keep a copy of it on hand so you can always find your EIN and other basic information about your business.

You can even create a folder on your computer to keep all of these documents in one place so the information is easier to locate. The IRS identifies taxpayers by their Social Security numbers, but what about businesses? From small businesses to corporations, every business has an Employer Identification Number — or EIN. While the above list can seem lengthy, it’s important to note the correct phone number for your reason for calling.

You may be able to import them directly from your employer or your financial institutions, or you can snap photos of the documents and upload them to TurboTax. We use industry accepted https://turbo-tax.org/ encryption standards for data at rest and in-transit to help ensure your information is protected. Get expert help as you go, and your taxes done with 100% accuracy, guaranteed.

When you’re done preparing your taxes, you can get a tax expert to review your return to make sure it’s 100% correct.When you’re satisfied and ready to file, simply pay and e-file or print your tax return. Our US-based tax experts and independent Intuit TurboTax Verified Pros have extensive experience and training. They can handle all kinds of tax situations, from simple to complex and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits.

They’ll guarantee your taxes are done 100% right, with every dollar you deserve.When you connect live with an expert, you’ll see their specific credentials. Our team of US-based tax experts have extensive experience and internal training. They can handle all kinds of tax situations, from simple to complex; and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits. We guarantee your taxes are done 100% right, getting you every dollar you deserve.When you connect live with an expert, you’ll see their specific credentials. From mid-April through early January, our experts are available Monday-Friday from 5 AM through 5 PM PT.If you choose to work with an independent Intuit TurboTax Verified Pro, the Pro will share the hours they’re available directly with you.

Keep in mind that some business documents may not include your EIN, and some may only show part of your EIN. If you have any documents that show your full EIN number, store them somewhere safe for the future. Taxpayers who aren’t eligible for a Social Security number need to apply for an Individual Tax Identification number (ITIN). This may include nonresident aliens and dependents or spouses of nonresident alien visa holders.

This will show your most recent tax return with a status of either Refund Received, Refund Approved or Refund Sent. TaxSlayer has a number of help articles, blog posts and topics to browse on its website to help get your questions answered. Our Full Service welcome call is handled by a team of specialists who are here to answer your questions about the product, help you understand next steps, and aid you in gathering all of your documents before initiating your expert match. Our software will allow you to securely upload your tax documents to our system. You can give permission through the software to share your tax documents with your tax expert.

We’ll help you get in touch with your tax preparer if you filed your taxes using one of these popular software providers. Our software allows you to securely upload your tax documents to our system so they’re available to your tax expert. We use information about your tax situation to match you with an expert who has experience with taxes like yours.

Affected taxpayers have three years from the date their return was originally filed or from the due date of the return, whichever was later, to file an amended return. Some amended returns can take up to six months to process if they require manual review due to errors or missing information. Taxpayers should make sure they follow these important steps that will allow more timely processing of their amended return.

To help minimize your wait time, consider calling first thing in the morning or right before the IRS customer service line closes for the day. Local time, so calling as soon as they open in your area might be beneficial. Having this information on hand will ensure a smoother conversation with the representative and will help them to help you with your questions. TurboTax Live experts have an average of 12 years of experience and our team of CPAs, tax attorneys, and other experts are always up-to-date on the latest tax laws.

If you’ve not filed your tax return yet and don’t think you’ll make the deadline, you can ask for a bit more time by filing for a tax extension. If you want to file your taxes by May 1, a handful of tax preparer services like TurboTax and H&R Block can help you get everything sorted with minimal hassle. Or maybe you already filed and would like to follow up with one of these tax preparers. Depending on the service you choose, you may or may not be connected with the same tax expert who prepared your tax return. Working with the same expert year-round is dependent on the expert’s availability.

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